Shipping policy

At quirx, we aim to provide a seamless shopping experience and ensure that your orders are delivered promptly and securely. Below, we outline our shipping policy, including timelines, charges, and other important details.

1. Order Processing Time

  • All orders are processed within 1-2 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation email with your order details and tracking information once your order has been shipped.

2. Shipping Charges

  • Standard Shipping: Shipping charges, if applicable, will be calculated at checkout based on your location and the weight of the items.

  • Free Shipping: We offer free shipping on orders above 499

  • Additional fees may apply for remote or non-serviceable areas, which will be communicated during checkout.

3. Delivery Time

  • Standard Delivery: Orders are typically delivered within 3-7 business days from the shipping date, depending on your location.

  • Delivery times may vary for remote areas, unforeseen circumstances, or high-demand periods (e.g., holidays or sales).

4. Shipping Partners

We partner with trusted courier services to ensure timely and secure delivery of your orders. You will be provided with a tracking number to monitor your shipment status.

5. Order Tracking

  • Once your order is shipped, you will receive an email with the tracking details.

  • You can track your order directly on the courier partner’s website using the provided tracking number.

6. Delivery Issues

  • If you experience any issues with delivery, such as delays or damaged packaging, please contact us immediately at info@quirx.in.

  • If a package is undeliverable due to an incorrect address or unavailability, it may be returned to us. Reshipping charges will apply in such cases.

7. International Shipping

Currently, we only ship within India. International shipping is not available at this time.

8. Lost or Damaged Shipments

  • Lost Shipments: If your order is lost in transit, we will work with our courier partner to resolve the issue and ensure you receive your product or a refund.

  • Damaged Shipments: If your order arrives damaged, please email us at info@quirx.in with photos of the package and product within 48 hours of delivery. We will initiate a replacement or refund process.

9. Changes to Shipping Details

  • Changes to the shipping address can be made before the order is shipped. Please contact us at info@quirx.in immediately if you need to update your details.

We strive to make your shopping experience hassle-free and enjoyable. For any additional questions or concerns about our shipping policy, feel free to reach out to us at info@quirx.in.